Doctors in several collaborative quality initiatives (CQI) funded and supported by BCBSM seek input from patients who have experienced the conditions, treatments and procedures the doctors are trying to improve.

Listen to Me. How Patient Experience Drives Quality Improvement

Blue Cross Blue Shield of Michigan was recognized today by J.D. Power as No. 1 in member satisfaction among commercial health plans in Michigan. 

Blue Cross Blue Shield of Michigan Ranked No. 1 in Member Satisfaction among Commercial Health Plans in Michigan for 2024 by J.D. Power

For 85 years, Blue Cross Blue Shield of Michigan has served a unique purpose in Michigan: to provide our members with statewide and national access to affordable health care, while also serving our communities in ways that no other health insurer can.

CEO: Reflecting on BCBSM's 85-Year History

Members Alma, Laura and Ricardo are Blue Cross Coordinated Care success stories. Coordinated Care is an analytics-driven program that identifies members with chronic and complex conditions who would benefit from care management the most. 

‘It Was Lifechanging for Me:’ Blue Cross Coordinated Care℠ Program

If you chose a high deductible health plan with a health savings account (HSA) this year, here are four ways you can maximize its benefits. 

Man tries on glasses at the store and uses his Health Savings Account to buy them

How to Use Your Health Savings Account This Year  

The multi-faceted Coordinated Care program, offered by Blue Cross Blue Shield of Michigan, guides participants through every step of their health care experience, from the doctor’s office to the pharmacy, to specialized treatment centers and community resources.

How Blue Cross Coordinated Care℠ Helped Member Navigate Serious Health Issues, Financial Stress 

Developed by oncologists and available at no additional cost to members of participating health plans, Iris is available 24/7 and instantly connects patients to cancer support resources. 

BCBSM's New Cancer Support Program Instantly Connects Eligible Members with Personalized, 24/7 Support

Blue Cross Blue Shield of Michigan is adding Cancer Support through OncoHealth’s virtual platform, Iris, to its portfolio of cancer care solutions.  

Blue Cross Blue Shield of Michigan Launches Comprehensive Cancer Support Program

A growing number of community-based providers are working with Blue Cross Blue Shield of Michigan and Blue Care Network to provide crisis services for mental health issues to ensure patients are getting the right care, at the right time, in the right place.

Urgent Care for Mental Health Crises Helps Stop the Stigma

Avoid being wrongfully billed at the doctor's office by reading up on some of the most common forms of health care fraud. 

How to Avoid Common Forms of Health Care Fraud

The Blue Cross Coordinated Care portfolio was designed with one overarching goal in mind – to simplify members’ health care experience through personalized clinical guidance, care management and enhanced customer service.

Blue Cross Launches Programs to Help Simplify Health Care Experience for Members

We’ve led the way in streamlining programs to improve health care quality, experience, access and affordability– and are now working to further streamline our processes to support clinicians with the tools they need to help members. 

Blue Cross Implements Reforms on Prior Authorization to Support Doctors, Members 

Blue Cross Blue Shield of Michigan, a national leader in streamlined prior authorization programs, is further reforming its process to relax approximately 20% of prior authorization requirements. 

Blue Cross Blue Shield of Michigan Takes More Steps to Improve Prior Authorization Process; Getting Members Faster Access to Care

Now is the time for employers to think about employee HSA contributions during open enrollment, as the IRS has released the 2024 HSA contribution limits. 

An HSA is like a personal savings account for qualified medical expenses. It’s a great way for your employees to set aside money for health care expenses so it’s there when they need it. HSAs are owned by your employee and can be funded by them and by you.

The Value of Employer Contributions to Employee HSAs

For many, health plan open enrollment for 2023 is right around the corner. When that time arrives, you’ll want to be prepared to make the smartest possible choices for yourself and your family....

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Making Smart Choices During Open Enrollment: The Benefits of an HSA

Blue Cross Blue Shield of Michigan has enhanced its already innovative care management portfolio to include additional services, tiers and pricing options so employers can select features that best fit the needs of their workforce. 

Blue Cross Blue Shield of Michigan Augments Blue Cross Coordinated Care Portfolio for Customized Health Care Experience, Demonstrates Customer Savings

From online brochures and flyers to on-demand webinars, this guide is packed with resources to help employers ready their employees for open enrollment.

Blue Cross Blue Shield of Michigan’s (BCBSM) consumer-directed health care toolkit can help employees further understand how their HSAs work, and how they can get the most out of them. Toolkit resources include ready-to-use, HSA-specific resources designed to help educate and engage your employees.

Help Employees See the Value of an HSA-Compatible Health Plan

Have you heard of DME fraud? It's a scam that involves the collaboration of medical professionals, DME companies and others. Learn what it is and how to prevent it.

Durable Medical Equipment Fraud Targeting Seniors: What to Know 

Blue Cross Blue Shield of Michigan is working closely with Blue Cross Complete of Michigan as well as state officials to ensure everyone continues to have access to health care coverage – both for individuals that continue to qualify for our Medicaid plans and for individuals statewide now eligible for Blue health plans on the individual market and through their employers. 

Medicaid Redetermination: How Blue Cross is Helping People Stay Covered

Thanks to a recent Blue Cross Information Technology project, care management nurses at BCBSM can now help hundreds more members each month – leading to better health outcomes, and ultimately save both members and the health care system money. 

How Automation Technology is Helping Members Get the Care They Need, Faster

BCBSM has outlined a multi-year maternal health strategy that focuses on reducing severe maternal morbidity, bolstering postpartum care and much more. 

BCBSM Progressing in Work to Reduce Maternal Health Disparities

March 15-31 is the peak of spring break, so a lot of people will be traveling. Care options are available in the unfortunate case of a vacation health emergency. 

Spring Breakers: Where to Go for Care Away from Home

Blue Cross Blue Shield of Michigan and Blue Care Network will offer a new, women’s health solution to help guide members through a healthy transition into menopause. 

Blue Cross Blue Shield of Michigan Offers New Digital Program for Menopause as Part of Comprehensive Family Building and Women’s Health Support Solution

Responding to the need for mental health professionals, Blue Cross Blue Shield of Michigan has added more than 2,000 licensed therapists to its nationwide network through AbleTo, a virtual behavioral health provider.

Blue Cross Expands Access to Mental Health Professionals

Virtual primary care in a dedicated health plan helps you access care quickly, easily and affordably -- wherever you are, whenever you need it. 

Sick woman sitting on the couch talks to a doctor on a tablet using a virtual first health plan

Why Virtual-First Health Plans Benefit You

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